HomeComplaintsQuinnBet Casino - The player's account got closed.

QuinnBet Casino - The player's account got closed.

Amount: ??

QuinnBet Casino
Safety Index:Below average
Submitted: 03 Apr 2023 | Case closed : 14 Apr 2023
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player's account got closed for unknown reason. The complaint was closed as the player had no balance on his casino acocunt.

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1 year ago

I recently had a problem with Quinnbet. I posted a genuine review. Only for Quinnbet to read it, reply to it, and then close my account within 1 minute after. Below is my review. And what happened after.




Just like any other betting site. They are ok when you first join. But after a while it becomes annoying. It states withdrawals are processed within 24 hours. It's gone past 24 hours. And my withdrawal is still pending.


Update: within 1 minute after quinnbet replies to this review I get this email from them . . .


Hi Khan




We have taken the decision to close your account with QuinnBet. We would like to thank you for your custom, and wish you all the best in the future.




Kind regards


What a bunch of sad LOSERS. Can't handle a review that speaks the truth.


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1 year ago

Hello kchoudhury78,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with QuinnBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account was already verified or not? Did you play casino or sports betting in there? When was the last time you spoke to the casino and what was it about? Did they give you any reason of blocking your account?

Looking forward to your answer.

Regards,

Nick

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1 year ago

Hello thank you for your email. My account was verified. And it was closed due to putting up a genuine review. I have sent you the screenshot of Quinnbets reply via email after I asked the reason as to why they closed my account. Thank you. file

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1 year ago

Hello kchoudhury78,

Can you please advise if you have any remaining balance on your casino account or any pending withdrawals?

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1 year ago

I do not. Thank you.

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1 year ago

Dear kchoudhury78,

As long as you had zero balance on your casino account, they have the right to close your account without any reason given. Unfortunately, there is nothing we can do as the casino did nothing wrong.

We will be now forced to close the complaint.

Best regards,

Nick

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