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silver
sunnykuk81
Junior Apprentice
1 year ago
It's been 5 days I ask them to close my account as I have gambling addiction but they never bother to reply nor they closing my account 10 emails I already did them and also tell live agent to close my account but no reply .. because of the I lost 7000$ .. worst casino don't ever open ur account live chat only work 1 hr a day I will file complaint against this casino
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silver
sunnykuk81
Junior Apprentice
2 years ago
Worst casino ever I ask them to close my account as I have gbling problem but they didn't and I lost so much money ,, wen I complaint few times then they close my account and I lost so much money this type of casino should be close in business
  • Worst casino don't ever play here live chat is worst
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Casino Rocket
2 years ago
Hello sunnykuk81,

Thank you for taking the time to share your feedback.

We apologize that your query was not handled appropriately.
We want to look into the events around this query.
Please provide us with your full name and email address, exactly as they appear on your account, so that we can look into this.
You may send us an email at support@casinorocket.com.

Sincerely, Casino Rocket Management
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