mimhubby's reviews

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2 years ago
I opened and account make deposit also and playing got win some money ... suddenly they lock me and ask for verification process.ok fine then I submitted my documents but the ar make issues 1 by 1.. that's how I lost my money after also win..

No my problem haven't solved yet..if you can help me I will be great full to you

As I was supposed to be prove my last document for my account verification process was the payment confirmation by a computer screenshot and I submitted it with the proved also of the payment showing on that ... As I told before all other documents are giving perfectly and also check and accepted by the security department of 1xslot team and they ask for the last document that I was supposed to submit they they said before they can make my account verified but now after submitting the last document.they are telling now to again start from first in different ways..now my question is at the first time why they asked for that way and also why the accepted my documents that time..and another thing is why again I need to prove that things what I haved already proven before by the security department teams..that make one sense only which is no matter you give them the prove perfectly they will not make your account verified and will ask you for the same proved repeatedly by different ways so that you can't verify the account and also can't withdraw your money that's the way of cheating what I have faced by the 1xslot casino. For the prove I'm also giving the mails screenshot also below that they are repeatedly asking for the same proved but in different ways so you got stack and your deposit or winning money goes on there hand.
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  • Verification process
  • Late response
1xSlots Casino
2 years ago
Good day, mimhubby,

It is sad that you have had some difficulties with verification, but this process is mandatory if security requires it. All the requests are processed by electronic queue, so I hope by now your issue was alreaady sorted out, if not, please let me know, I would try to assist you.
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