10 months agoOriginalTranslation
I registered and received €25. I managed to implement it and wanted to pay out. I then wrote to suporrt and he said I had to DEPOSIT €50 first so that I could pay out the other €50. And I even have to implement it and then I can pay out €100. You're really being taken for a ride!! At which casino you have to deposit €50 so that you can pay out your successful bonus balance, I would understand it would be €10 but €50. Please dear people don't waste your time at these rip off casinos
- No
- Ripped off
Automatic translation:
1
BoVegas Casino
10 months ago
Dear Domi210,
According to the provided information you redeemed a 25 EUR no deposit bonus. As per T&C of the Bovegas casino no deposit bonuses come with maximum cashout limit which depends on the initial bonus amount. In your case maximum cashout limit is 50 EUR. As per Casino's terms and conditions the minimum withdrawal amount is 100, therefore our support agent advised you to deposit at least 50 EUR on top of this no deposit bonus winnings and wager it in order to create withdrawal request for minimum allowed amount of 100 EUR.
According to the provided information you redeemed a 25 EUR no deposit bonus. As per T&C of the Bovegas casino no deposit bonuses come with maximum cashout limit which depends on the initial bonus amount. In your case maximum cashout limit is 50 EUR. As per Casino's terms and conditions the minimum withdrawal amount is 100, therefore our support agent advised you to deposit at least 50 EUR on top of this no deposit bonus winnings and wager it in order to create withdrawal request for minimum allowed amount of 100 EUR.
