I've been waiting for 4 days for my deposit to be posted. Once again the casino has technical difficulties and keeps me waiting. I've been put off with some kind of excuses for 4 days, with everyone in the chat or even the vip manager telling me a different lie
Ich warte ma wieder seit 4 Tagen das meine Einzahlung gebucht wird . Mal wieder hat das Casino technische Schwierigkeiten und lässt mich weiter warten . Ich werde seit 4 Tagen vertröstet mit irgendwelchen Ausreden , wobei jeder im Chat oder auch der vip Manager mir eine andere Lüge erzählt
Hello tina,
Thank you for providing your feedback!
I'm sorry to hear that your experience with us was unpleasant.
I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.
In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.
We'd love to look into your account and find out what happened. I will also forward your feedback to your VIP Manager. To do so, please send us the email address linked to your account.
We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.
Please feel free to contact us via email at contact@turbico.com. You can also contact us via live chat, we are available 27/7.
Sincerely, Turbico Casino