2 years agoOriginalTranslation
I've been waiting for 4 days for my deposit to be posted. Once again the casino has technical difficulties and keeps me waiting. I've been put off with some kind of excuses for 4 days, with everyone in the chat or even the vip manager telling me a different lie
- Nothing positive
- There are always technical difficulties and the casino doesn't manage to fix it for days! As a vip player, I always wait forever for an answer from the vip manager
- Payout percentage is extremely low
- You basically only have losses
Automatic translation:
Turbico Casino
2 years ago
Hello tina,
Thank you for providing your feedback!
I'm sorry to hear that your experience with us was unpleasant.
I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.
In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.
We'd love to look into your account and find out what happened. I will also forward your feedback to your VIP Manager. To do so, please send us the email address linked to your account.
We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.
Please feel free to contact us via email at contact@turbico.com. You can also contact us via live chat, we are available 27/7.
Sincerely, Turbico Casino
Thank you for providing your feedback!
I'm sorry to hear that your experience with us was unpleasant.
I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.
In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.
We'd love to look into your account and find out what happened. I will also forward your feedback to your VIP Manager. To do so, please send us the email address linked to your account.
We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.
Please feel free to contact us via email at contact@turbico.com. You can also contact us via live chat, we are available 27/7.
Sincerely, Turbico Casino
