The support team keeps answering the same things as if you are dealing with a robot. No real help. I asked them to tell me the reason they are delaying accepting a simple withdrawal after five days and they had nothing serious to answer.
Η ομάδα υποστήριξης απαντάει μόνιμα τα ίδια πράγματα σαν να έχεις να αντιμετωπίσεις ρομποτ.Καμία ουσιαστική βοήθεια.Ζητησα να μου πουν το λόγο που καθυστερούν να αποδεχτούν μια απλή ανάληψη μετά από πέντε μέρες και δεν είχαν κάτι σοβαρό να απαντήσουν.
We are sorry that the verification and withdrawal process took so long and caused you inconvenience. We understand how important this is and apologize for the delay. As we are aware, the issue has now been resolved and your withdrawal has been successfully processed. Thank you for your patience and feedback. We are constantly working on improving our service and will take your comments into account so that such situations will not recur in the future.
Best wishes
WinGaga Team