2 years ago
Guys be very careful with this casino or just play on a more reputable one, sports odds are low and sometimes take hours before they settle, live chat is super slow and all answers are generic, my latest crypto deposit has not been credited and support claim it has not reached the casino wallet, this is untrue as I proved my transaction to the wallet with TXID which never lies. Live support will say they are in contact with the finance department when in fact they are not as they keep saying different things to keep you happy. I'm in the casino game.many years so trust me don't give this casino your business, They won't credit my deposit so don't chance it and learn from my experience amongst others.
Fairspin Casino
2 years ago
Thank you Gareth for your feedback, such experience is also experience.
Support service works 24/7 and try to solve any problem when it is possible. Unfortunatelly some issues can happen, such as yours.
Transactions can have their own specific time. Whole process of fixing such a situation can take time. We are really sorry that you have such negative impression but we always do all of our best.
According to your request about lost deposit - Do not forget that we have a license and we are responsible for every one of the client's transactions. (That because you have tried to say about lies). We are always open to contact at any time and help. And as it can be seen, your request has been finished, but unfortunatelly you had no patience to wait for the result.
And the result is that your funds were credited to your balance -2022-04-18 and you successfully withdrew them.
Have a nice day and good games!
Support service works 24/7 and try to solve any problem when it is possible. Unfortunatelly some issues can happen, such as yours.
Transactions can have their own specific time. Whole process of fixing such a situation can take time. We are really sorry that you have such negative impression but we always do all of our best.
According to your request about lost deposit - Do not forget that we have a license and we are responsible for every one of the client's transactions. (That because you have tried to say about lies). We are always open to contact at any time and help. And as it can be seen, your request has been finished, but unfortunatelly you had no patience to wait for the result.
And the result is that your funds were credited to your balance -2022-04-18 and you successfully withdrew them.
Have a nice day and good games!
