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Casino Guru

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3 years agoOriginalTranslation
Without expanding my speech much, I proceed to rate this casino with the lowest possible rating. Because I am currently in an open complaint process, which is posted here at Casino.Guru where you can see more details. Terrible customer service, very unethical business, operational and marketing practices. Bad security, they send spam from promotions and not what is really important. And the most serious thing is its advertising through its strategic partners on social networks, which the truth seems to me a shame. This casino has very little seriousness, they are not at the level of the worst casino that exists in this world. For me by far the worst and most stressful and complex experience to have registered at this casino. I do not recommend it to anyone and much less to someone who is just starting in this world of betting or online casinos since, as I already mentioned, they have terrible consumer support and the only interest they have is to ensure their own benefits. The only important thing for this casino is to make a profit, no matter what. Even keep money from your players. I really hope that soon the whole world realizes the type of people behind this casino, and does not return to it. I hope they do not receive more clients either and it is worth mentioning that they have very poor management and processing in everything including obligations such as KYC and AML. At any time they keep your funds and delete your account. It's that simple for them. They are not interested in their customers at all. Totally bad experience.
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  • None. This casino for me has no positive aspects.
  • Everyone. For me this casino meets all the requirements to be pigeonholed in almost literally an illegal casino, where they do what they think, and decide according to what they think is right. (Keeping money that does not belong to them and not giving further explanations regarding anything). Totally NOT RECOMMENDED.
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