Hey there Chiller19, I hope you are doing well today?
My name is Tiane' from 4KingMedia who has recently stepped in to assist BetterWin with the management of their partnerships.
I have sent your username email to our backend team for them to look into for you as soon as possible!
I will revert shortly with the next steps!

Dear Customer,

We are sorry to hear about the trouble you’ve experienced with your deposit. It’s clear that this situation has been frustrating, and we apologize for any inconvenience caused. Our team is investigating the issue to ensure that it is resolved as quickly as possible. We strive to provide a trustworthy and reliable service, and we regret that your experience did not reflect this. We hope to restore your confidence in us.

Best regards,
The BetyBet Team

Dear chiller19,

We apologise for any inconvenience caused by errors encountered while playing on our site. We strive to provide our players with a stable and reliable platform, and we're constantly working to improve our services to avoid such issues in the future.

We appreciate your feedback and hope that you will consider giving us another chance to provide you with a better experience in the future. If you have any further feedback or concerns, please don't hesitate to contact us at [email protected].

Best regards,
The Lucky Heroes Team