laceyholmes926's reviews

Casino Guru

We want players to understand gambling.

4 months ago
I have played so many of these online sites and this one has been the absolute worst. I won $200 in march from a free bonus in which they have you deposit to be able to withdraw. So I did. Everything appeared fine although it was an insanely long process even if it had worked as advertised. 7-10 days to authorize. 7-10 to approve and then mystery time for their financial people to send 🙄. Needless to say, I learned the hard way they are meaning business days. But then, after waiting leave correct amount of business days and still nothing contacted them again and was told to keep waiting. After a few weeks of waiting and checking and escalating the situation three times we have now reached almost 3 months of them consistently telling me just wait 48 more hours. They're so extra busy right now..... at this point, I'm pretty convinced that I'm not getting paid but I will let you know if that changes.
Read moreRead less
  • Customer service is available 24/7
  • Customer service can't actually help you with anything
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more