4 weeks agoOriginalTranslation
As with all Curacao casinos, the protection of (addicted) players plays no role here!
If the player wants to close the account due to money problems, he is blackmailed with bonuses not to close the account.
It is obvious to everyone that the player is addicted and the casino does not want to protect the player, but only wants to keep taking money from him. This is how families are destroyed and people are driven to suicide!
Addition to the casino’s response:
Does the casino even read the texts before responding? I wrote that I wanted to close my account several times via support due to gambling addiction. It was not closed, but I was credited with bonuses to bridge the gap with the aim of keeping the account open until my next paycheck! Then all the money was deposited again and lost!
Addition to the casino’s response:
What a ridiculous answer! The casino ignores all emails from me and my lawyer. In live chat, the chat ends immediately! The company knows full well that it has violated player protection! Rabidi NV is a dubious company! I can only recommend that everyone avoid all Rabidi NV casinos!
If the player wants to close the account due to money problems, he is blackmailed with bonuses not to close the account.
It is obvious to everyone that the player is addicted and the casino does not want to protect the player, but only wants to keep taking money from him. This is how families are destroyed and people are driven to suicide!
Addition to the casino’s response:
Does the casino even read the texts before responding? I wrote that I wanted to close my account several times via support due to gambling addiction. It was not closed, but I was credited with bonuses to bridge the gap with the aim of keeping the account open until my next paycheck! Then all the money was deposited again and lost!
Addition to the casino’s response:
What a ridiculous answer! The casino ignores all emails from me and my lawyer. In live chat, the chat ends immediately! The company knows full well that it has violated player protection! Rabidi NV is a dubious company! I can only recommend that everyone avoid all Rabidi NV casinos!
- Unfortunately nothing positive
- No player protection
- Requests to close the account are ignored
Automatic translation:
LunuBet Casino
4 weeks ago
Dear Misterx113,
Thank you for your feedback.
Since we could not find your account on our website under the email address you provided, we ask you to contact us by email at support@lunubet.com or contact us via Live Chat to resolve your issue.
We look forward to your understanding and further cooperation.
Best regards,
Lunubet Casino Representative
Thank you for your feedback.
Since we could not find your account on our website under the email address you provided, we ask you to contact us by email at support@lunubet.com or contact us via Live Chat to resolve your issue.
We look forward to your understanding and further cooperation.
Best regards,
Lunubet Casino Representative
