azza's reviews

Casino Guru

We want players to understand gambling.

2 months ago
False claim of responsible gambling tools . Misleading information to target vulnerable players . Casino falsely claim to have deposit limit tools but when requested they told me they don't offer this option . I wouldn't engage with platform knowing there are no tools in place.

Update : Im not confused you have false information on your site then come on here and keep lying. Unfortunately this is not what responsible gambling tools are , if you claim to have tools in place then they should be available. Again Im not confused but you claim to have something that is not existent.
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  • Huge collection of games
  • Lots of deposit methods in place
  • Falsely claiming to have responsible gambling tools that are not available
Jackbit Casino
2 months ago
Dear Azza,

We assure you that our commitment to responsible gaming is our top priority. The tools and resources on our website, such as deposit restriction, self-exclusion, time-out, and reality checks, are designed to help our users enjoy a safe and enjoyable gaming experience.

However, we understand that you may have encountered some confusion or difficulty using these tools. All responsible gaming options on our website are fully operational and to use any of them, you just need to contact our customer support team, and they will gladly assist you.

Additionally, please visit our Responsible Gaming page https://t.ly/marq9 to get detailed information about the available tools.
If you need immediate assistance with your gambling management, our customer support team is available 24/7 to help you through the process and ensure you have access to all the responsible gaming options.

Best regards,
Jackbit Casino
2 months ago
Overall good casino with great selection of games. Online support team is quick and very helpful. It is slightly restrictive when it comes to bonuses as you can't use em only on some games .
  • Gambling tools in place and working as promised
  • Bonuses also available upon live chat request
  • Great selection of games
  • Plenty of deposit options
  • So far only restriction where you gonna use your bonus money
Kinghills Casino
2 months ago
Hello!
Thank you so much for taking the time to leave us a review. We truly appreciate you sharing your feedback with us. It's great to hear that you had a positive experience, and we look forward to welcoming you back again in the future.
Best regards,
KingHills Team.
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