Hannah said she was going to help me out with a free bonus for 300 deposited. She said to give her 2-3 hours to go over it with management team and they will form a special bonus code and she would email me. 16 hrs later nothing. So I messaged them and said what’s going on with bonus. Three hours of Charlotte and Henry stating she will email me.. finally connected with Hannah of my own how you done with this Adam volition and she then informed me that they decided there is nothing they can do. lol like NOTHING. I was generally thinking something small would be offered, but NOTHING? Oh actually they did offer me something… they offered me deposit codes that they offer everyone. And Hannah literally acted as if she was doing something special for me.
Customer service here- 0/10
i have been online gambling for years and this site is by far the worst site for customer service yet. It is shady business over there at slotheist.
The only reason I gave site a positive number and not overall zero is because of games. Betsoft, Rival are my favorites.
STAY AWAY. Their format and games lead the way of deception but as you peel back the layers… you see how shady it is!
- Game selection
- Very poor customer service
- No bonuses for gameplay or money spent