neringagroju's reviews

Casino Guru

We want players to understand gambling.

2 weeks agoOriginalTranslation
I have never encountered such a casino before..tragedy.. I want to withdraw, I uploaded an ID photo. The strangest thing is that only 1 photo is allowed to be uploaded for key confirmation! Which is then checked for about 24 hours. . After that first photo, a day later they ask for another one, etc. The situation with me is now going on like this for the 3rd day as they did not confirm the id of the second photo with a selfie!! No one discovers anything except a robot on the site!! Even though I uploaded and immediately sent all the documents that they can ask for... by e-mail... but they will still ask me for the same photos that they already have!!! But email is not good for them!! And you can upload a maximum of 1 photo to the profile!! Time is especially slow, so you don't lose money! I have received maybe 2-3 letters from them in total!!! and I will write many letters to them!!! Is it difficult to confirm 2 photos in such a short time?!!! Even though I hope that within 24 hours everything will be fixed!! I've been waiting for 3 days and it doesn't do anything at all and I haven't even found my e-mail!@!! Tomorrow maybe they will find some more photos by asking!! Although everything really has!!! It will be written again, wait 24 hours!! In one word, it's a disaster, not a casino!!! I do not advise anyone to play with her!!!!
Read moreRead less
  • Very slow document confirmation
  • Didn't find it for long. It doesn't respond to what you wrote.
Automatic translation:
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news