1 year ago
If you make a profit on Mostbet, they temporarily suspend your account and arrange a Skype call with you scheduled for one week later. Following the Skype call, you are notified that a decision regarding your account will be made within the next 60 days.
"Account verification period is determined by the Betting Company and usually lasts 60 days from the moment the game account is suspended, but can be changed upward or downward depending on the case complexity."
First time I see such a long KYC process for gambling website
edit:id134184709
"Account verification period is determined by the Betting Company and usually lasts 60 days from the moment the game account is suspended, but can be changed upward or downward depending on the case complexity."
First time I see such a long KYC process for gambling website
edit:id134184709
- Game and Slot variety
- Good odds
- A lot of deposit and withdraw methods
- KYC process
- Account Freezes upon profiting
MostBet Casino
1 year ago
Hello, Dear smail137137!
Thank you for your feedback. We understand it's not nice to find out that your account has been frozen.
However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts.
Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time.
Please provide your gaming ID so we can track the verification status of your account.
We hope that the final decision will be positive and you will get back to the game!
Have a nice day!
Yours, Mostbet.
Thank you for your feedback. We understand it's not nice to find out that your account has been frozen.
However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts.
Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time.
Please provide your gaming ID so we can track the verification status of your account.
We hope that the final decision will be positive and you will get back to the game!
Have a nice day!
Yours, Mostbet.
