9 months ago
Became their so called VIP-player but they refused to verify me, asking for documents that i, as a player from Sweden, cant provide. If youre planning on playing here, see to that they verify you BEFORE any deposits. Cant recommend playing here due to this unfair treatment( and i was a VIP…wonder what treatment "normal" players get..)
- You can play in your own currency which i really liked.
- Impossible to get verified
- Sometimes laggy servers( game crashes)
Betsomnia Casino
9 months ago
Hello Stregen71,
We sincerely regret the experience you've had with our verification process. Your feedback is crucial, and we're genuinely disappointed to hear that it has affected your perception of our services.
We apologize for any inconvenience caused by our verification requirements. We understand that each player's situation is unique, and we are committed to finding a solution that works for all our valued players. Rest assured, your concerns have been conveyed to the relevant team, and we are actively reviewing our verification process to ensure fairness and efficiency for all players.
We appreciate your feedback and the opportunity it provides for us to better serve our players. Should you have any further details or concerns, please feel free to reach out to us directly.
Best regards, Betsomnia Casino
We sincerely regret the experience you've had with our verification process. Your feedback is crucial, and we're genuinely disappointed to hear that it has affected your perception of our services.
We apologize for any inconvenience caused by our verification requirements. We understand that each player's situation is unique, and we are committed to finding a solution that works for all our valued players. Rest assured, your concerns have been conveyed to the relevant team, and we are actively reviewing our verification process to ensure fairness and efficiency for all players.
We appreciate your feedback and the opportunity it provides for us to better serve our players. Should you have any further details or concerns, please feel free to reach out to us directly.
Best regards, Betsomnia Casino
