obctbcacc's reviews

Casino Guru

We want players to understand gambling.

1 year ago
No deposit bonus of 50 spins for pragmatic play - awesome. I sign up, but pragmatic play is missing. I go chat with support, who did not seem to understand English. I tell them, and they keep insisting that pragmatic play works, and I tell them no it doesn't since they disabled it for my country. I ask them if I can have the spins transferred to a different provider, and they say no I can't. Moving spins between providers has NEVER been an issue at any casino I've ever played at. I therefore ask if VPN is allowed, and he starts accusing me of using a VPN, which is against their rules. (No, I did not use VPN) But supports terrible English comprehension managed to blame me.

In the end, support tells me that the 50 free spins are available on any casino game I want (Which is a lie) I then go to a random casino game, and I get a "Insufficient funds" pop-up, telling me to deposit in order to use the free? 50 spins.

Overall this casino was lying and misleading me and wasting a lot of my time.
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  • NOTHING
  • Lying
  • Misleading
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