ausplayer15's reviews

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6 months ago
Support is poor, verification process is impossible without a withdrawable balance but the casino applies impossible turnover requirements on deposits not linked to any promotions.
A very, very bad and suspicious entity.
  • Poor support
  • Fraudulent application of bonus terms
  • Impossible verification processes
1 year ago
One of the many casinos which utilises the Inclave login system. This is pretty handy as your verification details transfer over so if you’re using HeapsOwins (Slots Of Paradise), Sector 555 or Velvet Spin to name a few, they all use the same login details.

Yes, the bonuses are good. The live support system is always staffed. There’s a modest selection of games to choose from including my favourite, Sweet 16 Blast.

But at the end of the day, I made two withdrawals after meeting playthrough requirements. One on May 30 for $900. One on May 31 for $1900. It took about 8 weeks for the first to be processed but it did get paid after a LOT of asking support staff and getting excuses about a large volume of withdrawal requests.

The second withdrawal is still pending assessment. That’s about 10 weeks since lodging the request.

I do believe it will get paid one day. But in terms of adhering to their own timelines of 7-10 business days, these guys are poor. Maybe it will improve with time.
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  • Live support responsive
  • Basic but honest offering of games
  • Extremely slow withdrawal processing
  • Transaction fees are high ($15 or so)
1 year ago
Just the same as Las Atlantis, ensure your account is validated prior to depositing money. Always be aware of the terms of using any bonuses. If you read through these terms you’ll avoid any rude shocks when it comes to withdrawals. Takes about a week to process a bank wire and another week for the funds to hit the account but they always paid in accordance with their terms and conditions.

Best value bonus is the Wildfire 7s. $30 gets you 100 free spins played at $1 a hit. Usually yields from $50 to $70 but can go higher. Low 20x playthrough. Again max bet of $10 achieving the playthrough required. This includes purchasing features. Another good bonus if it’s still going is the free spins on Asgard Deluxe which are 90c a spin. Can get some decent results with that one too.
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  • Reliable website
  • Pays withdrawals in accordance with their guidelines
  • Good range of bonuses
  • Easy to contact customer support
  • Long withdrawal times
  • Transaction fees on withdrawals
1 year ago
Ensure your account is validated before playing. This can take some time but saves pain in the end. Also be sure you are aware of the terms and conditions of any bonuses you use. It’s always $10 max bet and this includes purchasing free games. Customer service is fast and friendly. Withdrawal times are always about 1 week for approval and 1 week for payment to hit the account. Minimum withdrawal is high at $150. Also high playthrough on bonuses. 30x on most, 50x on bonus chips but they will reduce this to 35x on request if you’re a VIP level player. Best bonus I found for value was the 100 free spins on Sparky 7 (code is TENTACLES) as it costs $30 but the spins are played at $1 each. Usually yields about $70 but can go much higher so the bonus is more than double and the required play through is only 20x. Still be wary of the $10 max bet limit as they thoroughly check betting history on withdrawal requests.
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  • Always pays on validated accounts
  • Several means of contacting support
  • Wide range of bonuses available
  • Easy to use website
  • Long payout wait times (two weeks total)
  • Transaction fees on withdrawals
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