Yes, the bonuses are good. The live support system is always staffed. There’s a modest selection of games to choose from including my favourite, Sweet 16 Blast.
But at the end of the day, I made two withdrawals after meeting playthrough requirements. One on May 30 for $900. One on May 31 for $1900. It took about 8 weeks for the first to be processed but it did get paid after a LOT of asking support staff and getting excuses about a large volume of withdrawal requests.
The second withdrawal is still pending assessment. That’s about 10 weeks since lodging the request.
I do believe it will get paid one day. But in terms of adhering to their own timelines of 7-10 business days, these guys are poor. Maybe it will improve with time.
- Live support responsive
- Basic but honest offering of games
- Extremely slow withdrawal processing
- Transaction fees are high ($15 or so)