1 year ago
906493992 my gaming id my account is suspended for verification I send documents that are accepted but keep asking for PDF statement for whole month even tho I have provided the support team knows nothing about sportsbook and crypto they keep asking for my deposits of crypto in local payment processor which only supports PKR currency.
- If they don't block one of the best interface casino and sportsbook
- Dumb support team especially Email team
- When it comes to solving issue they transform them into Bots
- Fast account block even tho I'm not even profit
- Very bad experience
6
Parimatch Casino BR
1 year ago
Dear Hamza55,
We are always looking to improve the experience for our users, and really appreciate the feedback. Could you please provide Customer Support with all the required documents (bank statement that will confirm all deposits made to the account for the last 30days). Please allow us the opportunity to further investigate this matter and help you.
Have a nice day!
We are always looking to improve the experience for our users, and really appreciate the feedback. Could you please provide Customer Support with all the required documents (bank statement that will confirm all deposits made to the account for the last 30days). Please allow us the opportunity to further investigate this matter and help you.
Have a nice day!
