christianpeter737's reviews

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1 year agoOriginalTranslation
This casino does not pay out
I've been waiting for my payout for almost 10 days since 05/13/2023.
I deposited 900 and won 3280 euros.
I'm verified and still this casino doesn't pay out.
That's an insolence.
I passed everything on to the control authority
Read moreRead less
  • Nice home page
  • Intentionally taking his time with the payout
Automatic translation:
Neospin Casino
1 year ago
Dear christianpeter737,

We apologize for any inconvenience or delay you may have experienced regarding your withdrawal. We understand how important it is for players to receive their winnings promptly, and we take your concerns seriously.

While we strive to process withdrawals as quickly as possible, there can be occasional delays due to various factors, including verification procedures and security checks.

We take this feedback seriously and will continue to improve our services to provide a better overall experience for our players.

If you have any further questions or require assistance, please don't hesitate to contact our customer support team. We are here to assist you and address any concerns you may have.

Best Regards,
Neospin Casino Team
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