chichi8888's reviews

Casino Guru

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3 weeks ago
MD88 Casino falls far short of expectations, with an experience marred by deception and poor service. The boarding process feels like a bait-and-switch scheme, where the initial promises made to lure patrons are either exaggerated or outright false. From the very beginning, this creates a sense of frustration.

Inside, the situation doesn’t improve. The staff at MD88 are untrustworthy and prone to giving misleading information. Their dishonesty and lack of professionalism make it difficult for guests to feel welcome or valued. Whether it’s regarding promotional terms, payouts, or general inquiries, the staff's behavior instills a strong sense of mistrust.

The promotions at MD88 are also a source of significant frustration. Advertised deals, which seem enticing on the surface, are often accompanied by hidden terms or simply fail to deliver on their promises. Patrons are drawn in by lucrative-sounding offers, only to discover that the reality is sorely disappointing.

In summary, MD88 Casino employs deceptive strategies, prioritizing misleading tactics over guest satisfaction. For anyone seeking a fair and enjoyable experience, it's best to steer clear and avoid this dishonest establishment.
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  • Fake promotions
  • Staff / chat lie to customers
  • Bad staff
  • Lying staff
6 months ago
⛔RUDE STAFF
⛔ MISLEADING PROMOTIONS
⛔LONG PAYOUT TIMES

They expect the customer to know exchange rates from € ....then the chat agents belittle you for not knowing said rates.

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  • The colour scheme
  • Misleading advertising on payouts
  • Only processing payouts weekdays AFTER A 24 HOURS WAITING PERIOD which restarts if you have to do something to verify
  • THEN YOU MUST WAIT 3-5 BUSINESS DAYS FOR THE MONEY
Casino Rocket
1 year ago
Hi chichi8888,

Thank you for taking the time to share your concerns and feedback with us.

The promotions we offer are usually sent in the currency set on your account. If this has not been the case with you, I would be more than happy to look into it so that we may have it corrected. I would need your email address linked to your account to do this for you.

At Casino Rocket, we would like your experience with us to be exciting and fun - more about the entertainment.

We sincerely apologize if our Customer Support team has not given satisfactory service. One of our company's primary principles is preserving our players' satisfaction and enjoyment, and we strive hard to achieve this. As well as I can assure you that we do not have any fake games linked to our casino. Per our terms and conditions, the main currency measured is in Euros, and we apologize that you would need to adhere to the equivalent amount when dealing in your currency. With the constant fluctuations in the exchange rates, this is the best method that works for us.

We appreciate your understanding and if there is anything we can do to improve your experience, please let us know.

Sincerely,
Casino Rocket
8 months ago
Amazing casino - would be full positive if the payout times weren't so long but amazing nonetheless.

Great staff and good bonuses.
  • No player loyalty bonuses
  • Bad player rewards
  • No free spins
  • RTP low
1 year ago
Shit casino. The entire reason I joined and deposited was to play crazy time. Was told 🤷🤷 and to expect an email - haven't received an email and now since my deposit is gone (good luck finding a game you can ACTUALLY PLAY with an active bonus) l won't be returning. The games are outdated, the layout is outdated, staff are nice. Oh and VPNS are forbidden? Like what in the 2006 year is this casino living in? I'll be seeking compensation since they operated in Australia
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  • Chat staff
  • Everything else
1 year ago
Poor customer help, no live chat - deposited neosurf and even though I sent them a screen shot of my neosurf account with nothing - they said it was going to be 8HOURS for it to become available. They also have these pop up ads that are impossible to click out of - just another greedy casino with poor customer help. AVOID.
1 year ago
WARNING FOR USERS - POSSIBLE ID THEFT
My documentation for verification was set pending for 44 days!! When I finally asked the help agent they told me that I WOULD HAVE TO WIN MONEY FIRST FOR THEM TO EVEN TAKE A LOOK AT MY DOCUMENTS!!

WHY WOULD ANYONE DEPOSIT MONEY INTO A CASINO WHEN YOU AREN'T VERIFIED?
they have this idiotic marketing ploy to make you deposit money first - then if you win - you must go through the verification process?
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1 year ago
money hungry, disgusting scam site!! Cannot deposit while waiting over a week for my winnings (crypto) to be withdrawn?! whats the point in that? They're loosing money by not allowing people to deposit while waiting for winnings. it's 2023 - CRYPTO takes minutes - not days.
1 year ago
Locked my account for asking why the bonus didn't apply to me - asked me every little detail about my personal data and basically waited for me to mess up - then locked my account ...OVER $6! Disgusting scam site.
1 year ago
Unfair terms and conditions- chat agents are lazy especially JEAN - let’s you play games which go against coupons then wont help you find games which you are allowed to play. NEVER playing with them again.
  • Everything
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