joseburga's reviews

Casino Guru

We want players to understand gambling.

2 years agoOriginalTranslation
SCAM, SCAM, SCAM, SCAM
This is my ID: 29993605, so they don't say I'm lying later.
Apparently this bookmaker is a front for a company that commits crimes and fraud, I am not the first nor the last to have this happen to me, I am exhausted for more than a week and a half making my claim, I made a deposit of 286 soles, which was reflected in the Pinup, but oh surprise, after a minute I see another deposit of 75 dollars that according to my bank was automatically charged by this company.
I consulted with the company and they say that I have only made one, I speak again with my bank and they tell me that if so I just need a letter from them saying that they have not received that money, but they do not want to say that...
Because if it's true, they don't say it, they make me tired all the time in the chat, it's rubbish, they walk you and walk you, pure lie, they say that they are reviewing this claim, it will be 2 weeks now, I claim almost all the days and they say that the finance team is finding out then they tell me that the payment has already been made. fear of just sending me an email saying that this charge has not been credited, as simple as that, this company is a scoundrel, PLEASE DO NOT PUT ANY SUN, REAL, DOLLAR HERE IS A SCAM!!!!
Read moreRead less
Automatic translation:
Pin-Up Casino
2 years ago
Hi, we are sorry that you faced this situation. we understand that any such difficulties leave a negative mark on your experience, so we will do our best to help you deal with the situation. Please provide a card statement from the moment the money was debited to 11/19/2022, so that we can submit a second request to the payment system for a thorough check.
also note that our casino is licensed - this is your insurance against any fraud. we are always honest with our customers and do everything to ensure that they are satisfied with the services of the site.
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news