epedro46's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
Casino requires extra care.
They don't respond to emails
Do not meet deadlines
Slots give an error when they enter a bonus and lose the bonus
Read moreRead less
  • None
  • None
  • None
  • Bonuses are a scam
  • They don't respond to emails
  • Payment does not happen
Automatic translation:
Flappy Casino
1 year ago
Dear Epedro46,

Thank you for taking the time to share your feedback with us.

We appreciate your honesty and apologize for any inconvenience you may have experienced. We strive to provide exceptional customer service and it is disheartening to hear that we fell short of your expectations.We would like to assure you that your concerns have been taken seriously.

Our team is committed to resolving any issues you may have encountered and ensuring that you have a positive experience with our company.

Kind Regards,
FlappyTeam!
2 years agoOriginalTranslation
Con artists and crooks
They don't respect my self-exclusion request
Refuse to pay me my money, requested withdrawal since 29 October
  • Nothing, there is nothing cool
  • Crooks
  • a decoy
  • Do not pay withdrawal requests
  • They do not respect self-exclusion requests
Automatic translation:
Fairspin Casino
2 years ago
Hi

Thank you for letting us know about your issue!
We are already aware of the problem you have encountered and our team will soon contact you and present a solution.
We always make our best to ensure that our players get our winnings no matter what and ready to make a step towards each player in order help them out with any issues they may encounter

In case if you require any additional assistance, or have questions, please do not hesitate to contact us via LiveChat, or E-mail at support.ru@fairspin.io

We work 24\7 and will be glad to help you with any issues you may encounter

Respectfully,
Fairspin
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news