2 years ago
this casino does not respect when u want to close your account they auto close it for a day when u ask them to permanently close it. and they keep baiting you with all kinds of free gifts and other tactics. I lost 575 euros and im from the Netherlands and they are not allowed to take my bets I found this out later I want my deposits back
- not easy to close
- does not have a license for the Netherlands
3
Justbit Casino
2 years ago
Hello, Cheddar!
We want to apologize for the experience you’ve had with the account blocking.
It’s not our usual standard, and we understand how frustrating this delay must be. We are sorry you’ve had to spend so much time on this.
Our department has already started investigating this case and will do our best to resolve this situation and avoid it in the future.
Your account is already blocked now without any opportunity to reopen.
You will be informed via email as soon as the investigation is completed.
Best wishes,
Justbit Casino
We want to apologize for the experience you’ve had with the account blocking.
It’s not our usual standard, and we understand how frustrating this delay must be. We are sorry you’ve had to spend so much time on this.
Our department has already started investigating this case and will do our best to resolve this situation and avoid it in the future.
Your account is already blocked now without any opportunity to reopen.
You will be informed via email as soon as the investigation is completed.
Best wishes,
Justbit Casino
