2 years agoOriginalTranslation
I have no words they made me withdraw a small amount 4 months ago, now that I have to withdraw the amount of 4,000 euros they asked me to verify a card that I used once and I deposited 20 euros, when with mine I deposited more than 3 Thousand euro I have no words I did everything they asked me video verification documents but I did not complete anything just make fun of people
- They do not withdraw
Automatic translation:
4
MyStake Casino
2 years ago
Hello Tony,
We understand your frustration, however account verification is very important process , that includes providing proofs of used debit/credit cards. It might be requested from our KYC team anytime. Please follow their instructions and you will be able to use your account as per your wish.
Kind regards,
We understand your frustration, however account verification is very important process , that includes providing proofs of used debit/credit cards. It might be requested from our KYC team anytime. Please follow their instructions and you will be able to use your account as per your wish.
Kind regards,
