meh5005's reviews

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1 year ago
An absolute scam. These guys took my deposit, and allowed me to play but when I went to cash out my winnings, lo and behold, I had self-excluded from other brands in the network, so they have shut my account and are withholdings funds. Right now, I don't have the money deposited or the winnings. I even passed all verification checks, but the problems arose when I asked for a withdrawal. At this point, they asked me to make another deposit and wager it 3x. When I said that I'm familiar with that casino scam, my account was blocked. I can't believe an MGA-licensed casino is allowed to do this.

Moreover, the reason they have shut down my account is that I had self-excluded from other casinos in the network. They have essentially taken my winnings from me and allowed me to make a deposit. Even days later, I'm still receiving emails to make more deposits.
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  • Solid selection of games
  • Account blocked and funds withheld
EUSLOT Casino
1 year ago
Dear Meh5005,

Thank you for your review.

Please be informed that your account has been blocked by the system in response to your request to self-exclude from all online casinos under N1 license.

Unfortunately, due to technical issue the system was not fast enough and that's why it was possible for you to make a deposit. We are already taking steps to prevent situations like this from happening again.

In light of all the above, we requested bank information and initiated a refund procedure of your deposit, which was successful.

Furthermore, we have not encouraged you to deposit at our casino by sending mails, as you wrote.

We appreciate your feedback.

Kind regards,
Euslot Casino team
1 year ago
Not good at all. The payout percentage is quite low. The casino has no live chat function which is always bad in this day and age. Limited selection of games.
  • Bgaming games are available
  • No live chat
WagonBet Casino
1 year ago
Dear Meh5005,We are sorry that you have experienced any inconvenience after registering on our website.At the moment we have more than 1000 slots and live games.We are also integrating the most popular casino providers, and the range of slots will be expanded in the near future.There is a live chat on our website to find it, please look at these screenshots: https://prnt.sc/6AoqipmRM-F4 , https://prnt.sc/aUmaTtTze2Xw , https://prnt.sc/F8zvRVYYyaGM
Best Regards,WagonBet.
1 year ago
Very suspicious casino. It seems like the odds are really stacked against you. You can do through many spins without a win, which can be normal in some circumstances but here, something is off.

They wouldn’t shut my account down and there are deposit fees
Read moreRead less
  • Good selection of games
  • Games feel rigged
  • Wouldn’t self exclude my account
  • Customer support want you to do kyc to self exclude
BetItAll Casino
1 year ago
Hello Meh5005!

We genuinely appreciate your feedback, and while we regret that your experience wasn't entirely flawless, we'd like to address a few key points to enhance your perspective:

We want to emphasize that our casino is overseen by third-party auditors, ensuring that our Return to Player (RTP) operates in line with other licensed casinos. The RTP percentage may fluctuate based on the game and individual gameplay. Ultimately, luck is a significant factor in determining outcomes. We sincerely hope that your future sessions result in substantial wins!

Wishing you the best of luck! We hold out hope that your view of us may change over time.

Best Regards,
Betitall Team
1 year ago
Every time I entered a free spins round in a slot game, the page refreshed. Eventually, it refreshed during a free spins round whilst playing Blazing Flames Wowpot and it was like I never entered the round at all. I only managed a few free spins before the page refreshed. I spoke to CS for more than a week and they gave me no reason. I suspect games are rigged. No compensation was forthcoming for this game taking me out of a free spins round.
Read moreRead less
  • Good selection of games
  • Low RTP and high variance
  • CS are very slow
  • Complaints not taken seriously
Neospin Casino
1 year ago
Dear Meh5005,

Thank you for bringing this matter to our attention.

We apologize for the unfortunate experience you had. It sounds as if you were faced with a technical issue that stopped you from finishing the free spins round, and we regret that our Customer Service team was not able to answer your inquiry.

Our team takes the fairness and security of our games seriously and can assure you that the games are not rigged. We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to help you with this issue.

Kind regards,
Neospin Casino Team
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