9 months agoOriginalTranslation
RTP values given cannot correspond to reality. Free spins with a win of €0.30 and the others with a win of €0.40, that's not even the bet... Also played on another game over €150 and you don't even win the bet back. The money is just going down.
- RTP values are not realistic
- Customer service cannot help or comes up with excuses
- Promised bonus balance / free spins not coming
- illegal in Germany
Automatic translation:
4
BetItAll Casino
9 months ago
Hey yorkaz,
We apologize for any negative emotions that have arisen from our casino.
About the RTP: Please keep in mind that each player may experience different outcomes. Our games are designed with fair and transparent algorithms, providing entirely random results without any external interference.
It's been challenging to locate your account among our extensive player base. To better understand your concerns and provide you with a suitable response, please provide us with your email or name.
We are looking forward to your reply.
Best regards,
Betitall Team
We apologize for any negative emotions that have arisen from our casino.
About the RTP: Please keep in mind that each player may experience different outcomes. Our games are designed with fair and transparent algorithms, providing entirely random results without any external interference.
It's been challenging to locate your account among our extensive player base. To better understand your concerns and provide you with a suitable response, please provide us with your email or name.
We are looking forward to your reply.
Best regards,
Betitall Team
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