dutchman's reviews

Casino Guru

We want players to understand gambling.

1 year ago
I deposited funds on a promotion to get free spins and never got any. Then i told live chat who offered me half the free spins but never added them. And now guru won't let me submit it either.
  • None whatsoever
  • There are no positives
  • False promises
2 years ago
NOT TO BE TRUSTED AT ALL!!
I won some money and now it's impossible to get my winnings out as their verification process is completely unreasonable as well as some of the technical processes to verify yourself don't work. I've send my documentation 3 times to their department but they come back each time with the same email saying I'm almost there and give me the complete set of needs to verify myself. They are not interested at all at paying me out and I've lodged a complain with the Malta gambling authorities door fraudulent activities. DO NOT PLAY AT THIS CASINO!!
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  • I won money but refusingto pay out
  • So casino guru also keeps telling me that my lists of positives are too short. But why if there ain't any.
  • Fraudulent activities
  • Refusing withdrawal
  • Faulty verification process
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