adrianbvb's reviews

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1 year agoOriginalTranslation
Unfortunately, it is not a good casino. I wanted to withdraw 4900 euros, the casino refuses to pay out without any comments. No response to emails. In the chat there are only standard "Copy & Paste" answers. You don't get an answer by email, not even on Facebook, Instagram or YouTube.
  • Chat is available 24/7
  • The site is simply structured
  • good game selection
  • Does not answer (social networks)
  • Copy and paste answers
  • Extremely long withdrawal time
Automatic translation:
Weltbet Casino
1 month ago
Dear Adrianbvb,

Could you please confirm whether you have completed the KYC verification process? It is essential for your account to be fully verified before we can process withdrawals.

Additionally, please check the payment method you are using for this withdrawal. Some payment methods may require special verification for first-time withdrawals, which can affect processing times.

We would also like to clarify that our social media platforms are intended for promotional purposes only, and we do not respond to customer inquiries through those channels. For any customer support needs, we have a designated email address that ensures your concerns are addressed promptly: support@weltbet.com


Thank you for your understanding.

Best regards,
Weltbet team
Trustpilot_flash_alt
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