11 months agoOriginalTranslation
A new casino from the dama nv group you can't really go wrong! At least that’s what you think!
My first payout was rejected after 2 days because a document or image was missing.
However, I had already uploaded this selfie on a piece of squared paper with a picture of the entire elbow before my payout was canceled. (Elaborate selfie with the current date on my elbow and my hand for whatever reason)
When I asked in the chat, they didn't know anything and I had to apply for the payout again, even though the documents were already complete beforehand.
Since then I've been waiting for my withdrawal for 2 days and hope that it will be approved this time. Inquiries via email and chat are not helpful as only text modules come back and you should be patient. What I know from the casino group is completely different and much better, especially faster and less complicated.
I'm curious when I will receive my payment and will then write a final review here.
My first payout was rejected after 2 days because a document or image was missing.
However, I had already uploaded this selfie on a piece of squared paper with a picture of the entire elbow before my payout was canceled. (Elaborate selfie with the current date on my elbow and my hand for whatever reason)
When I asked in the chat, they didn't know anything and I had to apply for the payout again, even though the documents were already complete beforehand.
Since then I've been waiting for my withdrawal for 2 days and hope that it will be approved this time. Inquiries via email and chat are not helpful as only text modules come back and you should be patient. What I know from the casino group is completely different and much better, especially faster and less complicated.
I'm curious when I will receive my payment and will then write a final review here.
- Easy registration
- Good selection of games
- Payout takes too long
- Customer service can be reached quickly via chat, but 90% uses text modules.
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