Just over a week ago (8 days) I made a deposit from my bank account to the gaming account at Mr Vegas. The money was withdrawn directly from my bank account but has still not reached my gaming account. Every day they promise that the money is on its way (literally promises) - and every day it ends with the money still gone. This is completely sick. I feel blown away and cheated and completely powerless. As a major player, good service and support is the most important thing when choosing a casino to play at, so based on that - stay away from Mr Vegas!