HomeComplaintsPosido Casino - Player seeks recovery of lost funds from unlicensed casinos.

Posido Casino - Player seeks recovery of lost funds from unlicensed casinos.

Amount: €15,000

Posido Casino
Submitted: 01 Mar 2025 | Closed : 14 Mar 2025
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Italy reported that he had played on multiple casino sites operated by Rabidi NV and had not received any winnings, claiming that these casinos lacked the necessary licenses. He expressed a desire to recover a total of 15,000 euros, which he felt had been lost to these gambling sites. The issue was resolved by the Complaints Team rejecting the complaint due to the player's lack of response to requests for further information, which prevented any investigation from being conducted.

Public
Public
Translation

Good morning,

I have played on many casino sites of Rabidi NV and other companies and I noticed that since last year they do not have any license to operate legally in the casino industry, in addition to this I have never won or received any money from these casinos I bring an example list of where I have played: Wazamba, 5gringos, Posido, Spinanga, Crownplay, Casinoly, Vegasino, Myempire, The punter, Bassbet, Bethall, Talismania, Supabet, Ohmyspins, Casinia, AmunRa, Wildrobin, OceanSpin, Legiano, Beteum, Tikicasino, Slotuna, BetAlRight, Spinsy, Kinbet, Frumzi, Viperwin, Wonaco, Duospin, GrandClub...

I would like to recover the money literally thrown away/donated to these fraudulent gambling houses. I hope you can help me also because the figures would be much higher but I am only entering 15,000 euros because I hope to be able to recover at least that, or not even half.

Automatic translation:
Public
Public

Dear Donjoman,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.


Additionally, the casino has a license and even if they would not, they can operate anyway and it is the player's decision whether they register in the casino or not.

Best regards,

Nick

Public
Public

Dear Donjoman,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news