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OverviewBonusesUser reviews3Safety Index explainedDiscussion2Payment methods1
PokieSurf Casino Review
PokieSurf Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Although PokieSurf Casino scored an Above average Safety Index of 7.8, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Take a look at our full PokieSurf Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of PokieSurf Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our PokieSurf Casino review, we carefully went through and inspected the Terms and Conditions of PokieSurf Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
According to our approximate calculation or collected information, PokieSurf Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include PokieSurf Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, PokieSurf Casino has attained an Above average Safety Index of 7.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
PokieSurf Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of PokieSurf Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about PokieSurf Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 105 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
PokieSurf Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 3 player reviews of PokieSurf Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
PokieSurf Casino company data and licenses
PokieSurf Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
As far as we know, PokieSurf Casino does not have a gambling license.
Win and withdrawal limits, payment options
PokieSurf Casino supports 1 deposit method. This includes: Mastercard.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
AUD 1,000 per day
No win limit
AUD 5,000 per week
AUD 15,000 per month
NZD 1,000 per day
NZD 5,000 per week
NZD 15,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at PokieSurf Casino.
Language
Website
Customer support
Live chat
English
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PokieSurf Casino, account management, withdrawal process, etc. We would say PokieSurf Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at PokieSurf Casino
PokieSurf Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other games, Crash games, Live baccarat, Live blackjack, Live roulette.
Games from 27 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Quickspin, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, BGaming, Wazdan, Red Rake Gaming, Booongo (BNG), Relax Gaming, Kajot, Apollo Games, Konami, 3 Oaks Gaming, EGT Digital, Mascot Gaming, Hacksaw Gaming.
PokieSurf Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from PokieSurf Casino in our database, including:
150% up to A$1,000 and 100 extra spins
100% up to A$1,000
100% up to A$1,000
150% up to A$1,000
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
per month
A$15,000
per week
A$5,000
per day
A$1,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(27)
Game providers (27)
Casino screenshots
Positives
Good selection of games
Quick registration with only basic information
Nice website
Negatives
Casino has mirror websites displaying inconsistent information
Browse all bonuses offered by PokieSurf Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(3)
User reviews of PokieSurf Casino
This is a place to share experience with PokieSurf Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Hello! So I only made one deposit at PokieSurf and that was enough to decide never to play again. In hindsight I should of known better, but I was sucked in by the fact they had a LOT of slot providers available that you just can't play at any other online casino (because: Australia). After some googling I found some comments about how the slots at PokieSurf seem to be "pirated copies" of the original games and I have to agree. Something felt very off with how the games played. The last thing to mention is that when I sent them a Self Exclusion request (formatted like Casino Guru staff say too) they responded asking if I was sure I wanted too and tried to negotiate (set a deposit limit instead ect.) This just confirmed to me that PokieSurf is very dodgy.
Do yourself a big favour and just don't play here. tillycandoit
Won’t accept valid id and want more info than my bank. Keep coming up with the same garbage excuses why they won’t pay me the money I won. So now I’ll go to my bank and complete a fraudulent transaction and get my money back
Nothing positive about this corrupt site. Do not play here
Won’t accept current drivers license as a main form of id. But a bank will.Bank statement has to be in a pdf file. Ignore emails and are plain out right rude and arrogant t
Do not sign up with this casino app, they let you play and when you win they suddenly require all this ID for verification which they never accept, they constantly have a problem with your pic saying they can’t read it all to avoid your pay out
Nothing positive at all
They are a scammer
Safety Index explained
Safety Index of PokieSurf Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PokieSurf Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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