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OverviewBonusesUser reviews11Safety Index explainedDiscussion1Payment methods8
SpinGenie Casino Review
SpinGenie Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. SpinGenie Casino has a Very high Safety Index of 9.2, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Take a look at our full SpinGenie Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – SpinGenie Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our SpinGenie Casino review, we carefully went through and inspected the Terms and Conditions of SpinGenie Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
SpinGenie Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include SpinGenie Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, SpinGenie Casino has landed a Very high Safety Index of 9.2. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SpinGenie Casino is related to 45 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SpinGenie Casino. This connection has resulted in an increased Safety Index.
SpinGenie Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SpinGenie Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about SpinGenie Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 5 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 801 black points in total, out of which 558 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
SpinGenie Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 11 player reviews so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
SpinGenie Casino company data and licenses
SpinGenie Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
SpinGenie Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
Win and withdrawal limits, payment options
SpinGenie Casino accepts deposits via 8 payment methods. This includes: PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, ApplePay, Bizum, Cashlib.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at SpinGenie Casino.
Language
Website
Customer support
Live chat
English
Spanish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinGenie Casino, account management, withdrawal process, etc. We would say SpinGenie Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at SpinGenie Casino
SpinGenie Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Crash games, Other games, Live roulette.
Games from 35 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Eyecon, Bally, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, Spribe, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, Amusnet (EGT).
SpinGenie Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from SpinGenie Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our SpinGenie Casino bonuses page.
Browse all bonuses offered by SpinGenie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of SpinGenie Casino
This is a place to share experience with SpinGenie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It's a joke, this casino, like Swiftcasino, Playjango, and Playuzu, are the same place. They change their name just so that customers who exceed the deposit limits can continue depositing and the casino, let's say, complies with the regulations. It doesn't let you deposit more, but it redirects you to this other casino where you can, since theoretically it's another one, but even the website is identical. The slots, the chat, even your credit card will already be verified. It's the same but cloned. If I log in with my username to Playuzu and then log in with my tablet to Spingenie with a different username, the system disconnects me. This doesn't happen if they are different casinos.
Es una tomadura de pelo, este casino al igual que Swiftcasino, Playjango y playuzu Son el mismo sitio. Cambian nombre solo para que los clientes que pasen los límites de depósito puedan seguir depositando y el casino digamos cumple con la norma. No te deja depositar más peto te redirige a este otro casino donde si puedes ya que teóricamente es otro peto incluso la página web es idéntica.. Las slots, el chat, incluso tu tarjeta de crédito ya estará verificada es lo mismo pero clonado. Si entro con mi Usuario al Playuzu y a la v3z entro con la Tablet al Spingenie con otro nombre Usuario el sistema te desconecta. Esto no pasa si son casinos distintos
This casino stands out with its instant-play games and excellent live casino experience. The games load quickly, and the dealers are professional. On the downside, the bonus terms are tough to meet, and finding low-stakes tables can be a challenge during peak hours.
This casino is a solid option for those who love slots. The variety of games is fantastic, and many of them have exciting bonus features that make them more rewarding. I’m also happy with the payment options—they offer instant bank transfers, which makes depositing and withdrawing super easy.
Multiple payment options with instant transfers.
Amazing selection of slot games with bonus features.
Don't use this site. They're bonus is a scam. How frustrating it was going back and fourth on email. Was not happy I could not withdraw my money even though I wagered 60x the amount. Games were good but chat was so useless. Do not play here.
Highly recommend SpinGenie when it comes to playing a wide range of slot games. I so appreciate how they are able to include 108 free spins in their welcome bonus package of some sort. Even better, which is my favourite about them, all players like me can claim new bonuses from them every day!! The only reason why I am giving them a rate of 4 is because of their high wagering requirement of 60x.
I made a deposit and won the 100 free spins, but when I entered the game I can't play, the game keeps running and I leave the place is locked, I sent an email, chat message but no one responds, I can play the deposited amount due to the rule If I play my deposit before I donate free spins I lose them, it seems that this is a malicious strategy for players not to take advantage of the free spins!
Fiz depósito e ganhei os 100 giros grátis,porém ao entrar no jogo ñ consigo jogar,o jogo fica rodando e ñ sai do lugar está travado,mandei e mail,mensagem no chat mas ninguém responde,ñ posso jogar o valor depositado devido a regra q se jogar o meu depósito antes doa giros grátis eu as perco,pelo jeito é uma estrataegia mal intencionada para q os jogadores ñ usufruam dos giros grátis!
Safety Index explained
Safety Index of SpinGenie Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinGenie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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