HomeComplaintsPokerbet Casino - The player's unable to withdraw his money.

Pokerbet Casino - The player's unable to withdraw his money.

Amount: 50,000 INR

Pokerbet Casino
Safety Index:Above average
Submitted: 27 Jan 2023 | Case closed : 22 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's unable to withdraw his money as there isn't any payment option. The complaint was closed as the player stopped responding.

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1 year ago

Withdrawal methods are not visible to go to make a withdrawal request...

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1 year ago

Hello father66667,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PokerMatch Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? What payment method did you use to deposit? When was the last time you spoke to the casino and what was it about, did they explain the payment methods in any way?

Looking forward to your answer.

Regards,

Nick

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1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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1 year ago

Hello father66667,

What did the casino respond when you asked them regarding the withdrawal issue?

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1 year ago

Yes they will suspend my id told me betting issue but I don't violet bet on my id

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1 year ago

Hello father66667,

Could you please advise if you did play casino games or sports betting?

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1 year ago

Dear father66667,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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