Pokerbet Casino IN - Player's deposit has not been credited.

pokermatch ac number :- 11818415

deposit amount :- 990

deposit date :- 21 may 2023

i have made deposit and submitted but pokermatch not adding my money , when i force pokermatch to add my money they banned my account for 3 days , now they are saying i did not recieve your money ,

but my upi transaction is successful from my side , and bank also confirm it is successful from your account and credited to the merchant account,

im sharing my upi transaction screenshot and also sharing my bank statement from 21st may to 2 june , see it clearly pokermatch doing fraud with us.

pokermatch doing fraud with us ,

Dear keshav8055,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful deposits before? Could you please post here (or forward me) a screenshot of your deposit history? You should be able to find this in your casino profile.

Additionally, please forward any relevant communication between you and your bank to kristina.s@casino.guru.

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear keshav8055,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.