The player's withdrawal is delayed for 2 weeks. The complaint was resolved as the player received her money.
My verification was approved
make many deposits, and request 3 withdrawals from August 4, 2022. It is a date that is not deposited to my bank account, they cannot send me proof of payment or tracking codes
PLAYUZU IS FRAUD be careful and they canceled my withdrawals. They don't give any information
Me aprobaron mi verificacion
realice muchos depósitos , y solicite 3 retiradas desde el día 4 de agosto del 2022. Es fecha que no se deposita a mi cuenta de banco , no me pueden enviar comprobante de pago ni claves de rastreo
PLAYUZU ES FRAUDE tengan cuidado y me cancelaron mis retiros. No dan información de nada
Hello cristytherealtix,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PlayUZU Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hello cristytherealtix,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PlayUZU Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
My account was verified on
day August 05, 2022, my
earnings are with real money, I do not usually enter bonuses, the last time I spoke with the casino was on August 17, 2022 and they tell me that my deposits were approved and should already appear in my bank account, they do not appear in my account bank and my bank tell me that it is false that they were never made, my bank asks me for a tracking code to verify where the payment was made, and play uzu does not want to give it to me.
Mi cuenta se verifico el
dia 05 de agosto 2022 , mis
ganancias son con dinero real , no suelo ingresar bonos , la última vez que hablé con el casino fue el dia 17 de agosto 2022 y me dicen que mis depósitos fueron aprobados y ya deberían aparecer en mi cuenta de banco , no aparecen en mi cuenta de banco y mi banco me dicen que es falso que nunca se hicieron , mi banco me pide una clave de rastreo para verificar dónde se realizó el pago , y play uzu no me la quiere dar.
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
Thank you cristytherealtix for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
Thank you cristytherealtix for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
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