HomeComplaintsPlayamo Casino - Player's winnings have been voided.

Playamo Casino - Player's winnings have been voided.

Amount: A$14,500

Playamo Casino
Safety Index:Low
Submitted: 30 Aug 2020 | Case closed : 16 Sep 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player's balance has been voided because of making multiple accounts. We rejected the complaint as the player did not respond to us.

Public
Public
3 years ago

Worst sight dont be fooled they never let you withdraw, they make out you have multiple accounts and say bad luck we are taking your winnings and closing your account. Don't WASTE YOUR MONEY WITH PLAYAMO CASINO

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Public
3 years ago

Dear Michael,

Thank you for submitting your complaint. I'm really sorry to hear about your issue. Allow me to ask you a few more question before we would more forward as you case is not really clear yet. Did you request for a withdrawal at the casino? Is your account verified? Have you been playing with bonus money? Can you confirm that you haven't created another account in the past or anyone else from your household? Also please, forward me any relevant proof or conversation between the casino and you. Send it to nikolas.b@casino.guru. Thank you in advance for your reply.

Best regards,

Nick

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Public
3 years ago

Dear Michael,

We haven't receive any answer from you. Please note, if you will fail to respond to us within the next 7 days, your complaint will be rejected.

Best regards,

Nick

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Public
3 years ago

We are now rejecting the complaint as the player did not respond to us.

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