The player's experiencing problem to withdraw his winnings. We rejected the complaint as the player was non-responsive.
Playamo Casino - Player's struggling to withdraw.
Amount: Can$1,600
Playamo Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
Playamo Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
I deposited using my Visa. After winning they claimed they didn't pay out to Visa. They took deposits in seconds and now can't payout. Isn't that theft?
Public
Public
4 years ago
Dear Rena,
Thank you for submitting your complaint. I'm really sorry to hear about your issue. Please note, that not every deposit method is also a withdrawal method. It's common in almost every single online casino. Can you please advise what other withdrawal methods could you use? Did you complete your KYC verification in the casino?
Looking forward your answer.
Best regards,
Nick
