The player sent all his documents to the casino and is waiting for them to be reviewed. We rejected the complaint because the player didn't respond to our messages and questions.
The player sent all his documents to the casino and is waiting for them to be reviewed. We rejected the complaint because the player didn't respond to our messages and questions.
The player sent all his documents to the casino and is waiting for them to be reviewed. We rejected the complaint because the player didn't respond to our messages and questions.
MY USE NAME IS :voicupop
i have send all my document to them
thankyou
voicu
MY USE NAME IS :voicupop
i have send all my document to them
thankyou
voicu
Dear Voicu,
Thank you for submitting your complaint. I am sorry, but I am not sure if I understand what the problem is. Would you be so kind and provide me with more information, please? Are you waiting for the casino to verify your documents? Or did the casino refuse to verify your account?
Thank you in advance for a reply.
Best regards,
Kristina
Dear Voicu,
Thank you for submitting your complaint. I am sorry, but I am not sure if I understand what the problem is. Would you be so kind and provide me with more information, please? Are you waiting for the casino to verify your documents? Or did the casino refuse to verify your account?
Thank you in advance for a reply.
Best regards,
Kristina
Dear Voicu,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Voicu,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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