Pin-Up Casino - The player's withdrawal is delayed.

Its been more then 2 weeks, i have not received my withdrawal amount. Everytime customer care is providing same answer that we are working and payment system is not part of our company and we can’t influence them. You need to wait till they respond. Am not sure how long ‘may be years

Hello jarneesbn,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pin-up Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear jarneesbn,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected as the player stopped responding.