Pigmo Casino - Player's withdrawals have been suspended.

Hi

I tried to withdraw money yesterday and I successfully withdraw it. But after that I tried to withdraw again it was showing me tips and withdrawal is suspended. I tried to contact BC support as well they sent me the link that is not opening.

Please help me to resolve my problem

Thanks

Dear Junglee,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Crashout Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your current balance with the help of a bonus? 
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Junglee,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.