HomeComplaintsPigmo Casino - Player's account was closed following a dispute over game bugs.

Pigmo Casino - Player's account was closed following a dispute over game bugs.

Amount: $1,000 ARS

Pigmo Casino
Safety Index:Low
Submitted: 25 Jul 2023 | Case closed : 09 Aug 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Argentina claims that the online casino has multiple game bugs. After expressing their concerns, their account was closed without justification. They wish to report the issue formally. The complaint was rejected because the player didn't respond to our messages and questions.

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1 year ago
Translation

I wanted to leave this here because this place seems more like a scam than a casino, they are always having Bug issues with the games and they take no responsibility.

I mentioned what happened on the server and they kicked me out. I have all the evidence and I would like to get a customer service number to report them

Automatic translation:
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1 year ago

Dear santiblock16,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your issue. Could you please elaborate? 

I will be waiting for your reply patiently.

Best regards,

Kristina

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1 year ago

Dear santiblock16,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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