Parimatch Casino BR - The player struggles to withdraw his balance.

Amount: 1,268,565 INR

Parimatch Casino BR

Safety Index:Below average Submitted: 23 Jul 2022 | Case closed : 09 Aug 2022

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player struggles to withdraw his balance as his verified payment method is no longer available. The complaint was closed as rejected as the player stopped responding.

Private

hassancena69

Novice

India

Private

2 years ago

Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public

Nick

Complaint Specialist

Public

2 years ago

Hello hassancena69,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Parimatch Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is the payment method not available? Is there any other method you could use to withdraw?

Please be sure to give the casino at least 14 days to fix the issue with the payment provider.

Looking forward to your answer.

Regards,

Nick

Public

Nick

Complaint Specialist

Public

2 years ago

Dear hassancena69,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

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