HomeComplaintsParimatch Casino BR - The player struggles to withdraw his balance.

Parimatch Casino BR - The player struggles to withdraw his balance.

Amount: 1,268,565 INR

Parimatch Casino BR
Submitted: 23 Jul 2022 | Closed : 09 Aug 2022
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player struggles to withdraw his balance as his verified payment method is no longer available. The complaint was closed as rejected as the player stopped responding.

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Hello hassancena69,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Parimatch Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is the payment method not available? Is there any other method you could use to withdraw?

Please be sure to give the casino at least 14 days to fix the issue with the payment provider.

Looking forward to your answer.

Regards,

Nick

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Dear hassancena69,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

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The complaint will be now closed for the above mentioned reason.

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