HomeComplaintsParimatch Casino BR - Player’s withdrawal has been delayed.

Parimatch Casino BR - Player’s withdrawal has been delayed.

Amount: 47,559 INR

Parimatch Casino BR
Safety Index:Below average
Submitted: 10 May 2022 | Resolved : 25 May 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from India is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago

Dear all, 


My id is 6***6.


I made a withdrawal request on 03.05.2022 (Rs 15000) and 04.05.2022 (Rs 10000, 10689, 10789). I choose Cash on Delivery method for withdrawal.


But, no amount is credited in my account yet. This is very poor payment system.


I want my money now.


I want to close my account also, because this type of services is not acceptable

to me.


Today is 7th day from withdrawal. How your poor payment system is working. 


Please please dont play in this parimatch. 


They are really really fraud company. 


When you go for withdrawal, they block their account or not credit your wining amount. 


In my last bet, I am unable to cash out my money during bet, every time they are showing oops try again. At the last I lost my bet of Rs 40000. 


I lost lakhs in this fraud parimatch. 


So I request you to all, don't play in parimatch. Your life will be hell one day. 


Please dont play

Edited by a Casino Guru admin
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2 years ago

Dear Gourav,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

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2 years ago

Dear Gourav,

Has there been any news? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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