Paradise Casino - Player's withdrawal has been delayed.

These people keep discarding my Cash Out request! they all the documents required, Debit card number and expiry etc, proof of address with my name and date, my scanned licence front and back with expiry date! yet they continue to discard my request!! I have had no communication regarding this for the last 2 attempts.

I will NEVER spend another cent with this crowd.

Dear Greg,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you completed your account verification successfully? Was your withdrawal approved and it is pending since? Have you withdrawn any funds in the past from this casino? I understand that it might seem like a lot of questions, but all the requested information is essential if we wish to proceed with this case. Thank you very much in advance for your reply.

Best regards,

Nick

Dear Greg,

We haven't receive any answer from you. Please note, if you will fail to respond to us within the next 7 days, your complaint will be rejected.

Best regards,

Nick

We are now rejecting the complaint as the player failed to respond to us.