The player from Argentina reported difficulty with the casino's support, which was unresponsive to their inquiries following gameplay. The Complaints Team attempted to gather more information from the player but received no response. As a result, the investigation was unable to proceed, and the complaint was rejected.
Ozarkbet Casino - Player faces unresponsive support from casino.
Amount: $30,000 ARS
Ozarkbet Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.5
Ozarkbet Casino has a Safety Index of 3.5, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 months ago
Public
Public
2 months ago
Translation
It's true, I played at this casino without knowing it was a bad one. And honestly, support doesn't respond to me either.
Automatic translation:
Public
Public
2 months ago
Dear Natymen,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Ozarkbet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
