The player from Japan is reporting that Nortia Casino leaked customer's email addresses due to a mistake in sending out a batch email. As a result, the player has been receiving spam emails and feels ignored by the casino's support team. The complaint was closed as the player will continue resolving the issues with the authority.
Nortia Casino - Player's email address leaked by casino.
Amount: ??
Nortia Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.5
Nortia Casino has a Safety Index of 1.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
9 months ago
Public
Public
1 year ago
Hello soukennbiz,
You can contact them here and describe the situation occurred. It might take a while for them to respond but they have higher authority over the casino as we do: https://www.gaming-curacao.com/#section-contact
Please contact me on nikolas.b@casino.guru in case the authority will respond to you or give you any solution but meanwhile, we will be forced to close the complaint until then.
Best regards,
Nick
