HomeComplaintsNortia Casino - Player's email address leaked by casino.

Nortia Casino - Player's email address leaked by casino.

Amount: ??

Nortia Casino
Safety Index:Very low
Submitted: 13 Nov 2023 | Case closed : 09 Mar 2024
Case closed Our verdict

Other

REJECTED

Case summary

8 months ago

The player from Japan is reporting that Nortia Casino leaked customer's email addresses due to a mistake in sending out a batch email. As a result, the player has been receiving spam emails and feels ignored by the casino's support team. The complaint was closed as the player will continue resolving the issues with the authority.

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1 year ago
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This post has been made private by Casino Guru, as requested by the player.

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1 year ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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1 year ago
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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1 year ago
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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1 year ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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12 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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12 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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12 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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12 months ago

Hello soukennbiz,

You can contact them here and describe the situation occurred. It might take a while for them to respond but they have higher authority over the casino as we do: https://www.gaming-curacao.com/#section-contact

Please contact me on nikolas.b@casino.guru in case the authority will respond to you or give you any solution but meanwhile, we will be forced to close the complaint until then.

Best regards,

Nick

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