The player's withdrawal is delayed for 2 days. The complaint was rejected as the player stopped responding.
N1 Casino - The player's withdrawal is delayed.
Amount: €500
N1 Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
3 years ago
Translation
I have been waiting for my winnings to be paid out for 2 days, I uploaded all the required documents, what was required, have all been checked (in gr
If there is a status, only pending history for the payout, on questions, they say I don't have to
Automatic translation:
Public
Public
3 years ago
Hello Thomas,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with N1 Casino. Also please allow me to ask you a few more question before we would try to contact the casino.
Did you use any bonus to accumulate your current winnings? Are these your first withdrawal requests in the casino? Is your account fully verified?
Please note that we always recommend to every player to wait at least 14 days for the money to arrive on your account specially if it's your first ever withdrawal request.
Also please send us any evidence or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer
Regards,
Nick
