The player from Germany self-excluded from the casino owned by the same company, but he was allowed to open an account and play in this sister casino. The complaint was resolved as the palyer received back his deposits from the casino.
MyBet Casino - Player wasn't stopped from opening an account.
Amount: €1,950
MyBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
MyBet Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
